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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda M.

April 27, 2024

5  out of  5 rating by Amanda M.
"My experience with this State Farm office has always been quick & informative. Monica, in particular, was very kind & helpful!"
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Carol Wood

April 17, 2024

5  out of  5 rating by Carol Wood
"Kristy Schroeder was such a a joy to work with today on my insurance needs."
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Erin Clifton

April 16, 2024

5  out of  5 rating by Erin Clifton
"Kristy is very kind and helpful; wonderful experience."
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Tabitha Burr

April 15, 2024

5  out of  5 rating by Tabitha Burr
"Michael was wonderful to work with while switching over from Progressive, saved me money in the short term AND long term, and he even made sure I had more coverage than before. Experiences like this one will always keep me coming back to state farm for all my insurance needs!"
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Michael Appel

April 12, 2024

5  out of  5 rating by Michael Appel
"Excellent and prompt service. Highly recommend calling them for an insurance quote."
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Mark Kensey

April 9, 2024

5  out of  5 rating by Mark Kensey
"Kelly Baxter literally trippled my coverage. Adding all sorts of extras, including collision, rental car, supplemental health, and free glass repair. for 40 bucks per month less that I was paying elsewhere for the bare minimum. Monica was also super helpful in handling my claim. She was really good at making a stressful situation smooth."
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Gail Benedict

April 3, 2024

5  out of  5 rating by Gail Benedict
"Monica Nelson has been very kind, attentive and great with communicating with me. Thank you Monica!"
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Elderotto Blizzard

April 3, 2024

5  out of  5 rating by Elderotto Blizzard
"I called with concerns & questions about my policies. Ms. Kristy had the patience & took the time to explain "EVERYTHING" to me. She's extremely knowledgeable & as sweet as can be-Thanks again for everything Ms. Kristy & GOD Bless !!"
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Christine Dennis

April 1, 2024

5  out of  5 rating by Christine Dennis
"Kristy is so helpful with any issues we’ve had!"
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Rakeytia Figures

April 1, 2024

5  out of  5 rating by Rakeytia Figures
"Shetrling was the best..."
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jimmy willhite

March 28, 2024

5  out of  5 rating by jimmy willhite
"The best insurance agent I’ve ever dealt with. Very professional!"
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Coby Callahan

March 27, 2024

5  out of  5 rating by Coby Callahan
"Kristy was totally awesome! I replaced two autos and updated 2 other policies! Kristy worked diligently to make sure the changes were done correctly and that I got the best rates and discounts. Kristy is a great brand ambassador for Michael Nelson and State Farm."
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Chris Dorris

March 22, 2024

4  out of  5 rating by Chris Dorris
"The agent and his staff are great! State Farm meh...."
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Ethan Spencer

March 19, 2024

5  out of  5 rating by Ethan Spencer
"Had to file a claim on my wife’s car and I’ve never had an easier experience when dealing with Michael Nelson and the team. Monica was very helpful, and very consistent on follow up to make sure everything ran smoothly!! Thank you!"
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David Marshall

March 15, 2024

5  out of  5 rating by David Marshall
"Kristy Schroeder is the Best Ever. Thank you for all ways being there for us."
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Rosalee Kelley

March 15, 2024

5  out of  5 rating by Rosalee Kelley
"Kristy made up for a bad experience. My request for help went unanswered, though promised a call. When I called again, Kristy answered and said she would see me through. My husband and I are elderly and I was inquiring as to how we could lessen our Insurance Bill. It took some doing, with my lack of computer skills, but Kristy was patient with me and guided me all along the way. Today we were successful in making our connection and truly appreciate the opportunity for State Farm to see that we drive very little. We are fortunate in that we have had no accidents; David never and mine was several years ago. Many Thanks to Kristy, the kind of employee good companies want!"
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Tristan Owens

March 12, 2024

5  out of  5 rating by Tristan Owens
"Kristy and Monica were very nice and helpful when I got into my wreck. They called and checked in on me and helped me through the whole process. It was my first time having to file an Insurace claim. They were so sweet and nice and easy to talk to. I love state farm and knew that whatever new car I get I would be getting reinsured with them. Thanks for all your help Kristy and Monica and for all the other agents that have helped me along the way. I can’t remember their names but I know there were other people that helped me out as well. Thank you all so much. You guys ROCK. Thank you from the bottom of my heart."
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Jose Mulino

March 11, 2024

5  out of  5 rating by Jose Mulino
"Kamden at Michael Nelson state farm has been a huge help and has walked me through all the steps of covering a new car, covering my old car and made sure I understood everything. Very happy!!"
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Rob Dunning

March 7, 2024

5  out of  5 rating by Rob Dunning
"Monica Nelson's State Farm office went above and beyond in addressing all my inquiries and swiftly processing my claim. I am thoroughly impressed by her professionalism, meticulous attention to detail, and genuine concern for my family throughout this entire process."
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Teegan Glore-James

March 4, 2024

5  out of  5 rating by Teegan Glore-James
"Had a great and quick experience, Sterling helped me out got me exactly what I wanted and need quickly."
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Diana Ingraham

February 28, 2024

5  out of  5 rating by Diana Ingraham
"Monica with Michael Nelson's State Farm office was extremely helpful in answering all my questions and filing my water damage claim in a timely manner."
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Jeff Chaplin

February 28, 2024

5  out of  5 rating by Jeff Chaplin
"Kristy was a very helpful, enthusiastic, and kind representative of your agency. I called and she provided a means to upload documents, super fast and easy. Great experience!"
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Godsfavor24

February 12, 2024

5  out of  5 rating by Godsfavor24
"Staff was very nice and understanding. They made sure to get things done as quickly as possible. Monica was assigned to me and was fantastic. She answered all my questions and was very friendly and attentive."
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Ginger Smith

February 6, 2024

5  out of  5 rating by Ginger Smith
"From my first phone call to this agency I was very impressed by the attention I was receiving. I worked with Kamie getting my quote and she was excellent. Explained everything to me and answered all my questions. I thought customer service was a thing of the past but not with this agency. You will not go wrong calling them, they saved me quite a bit of money. I will be recommending them every chance I get. My daughter in law is the one who recommended them to me and she was beyond pleased. They feel like a home town agency who cares. Thank you so much Kamie for handling my insurance."
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Steve Hatfield

February 2, 2024

5  out of  5 rating by Steve Hatfield
"Monica has been a great help to us after our home was damaged in the Father's Day storm. She has picked up the slack after we weren't getting much assistance from our adjuster. We appreciate her "bulldog" attitude on our behalf"